Injector Service

Modified on Thu, 28 Jan, 2021 at 7:04 AM

HOW IT WORKS:

1. The first step in the process will be for you to retrieve the serial numbers off of your Injector Dynamics injectors. The unique, 4-7 digit serial number can be found at the base of the connector, on the body of the injector. Due to the likelihood that if one injector has a problem, the rest in the set won't be perfect, we can only guarantee our work if we test all of the injectors in your set. Please include all injectors of your set in your service order.

note: this service is only available for authentic Injector Dynamics injectors. If your injectors do not have these hand-engraved or laser-etched serial numbers, unfortunately they are not authentic Injector Dynamics fuel injectors.

2. The second step is to complete the Injector Dynamics Cleaning & Inspection Form, which can be found HERE. Please remember to input the correct telephone number, email, and return-shipping address for your injectors when submitting this form.

3. Once the form has been submitted, you will receive an email (within 1 business day) to confirm receipt of your request to initiate the process as well as to provide you with the 'Service Order Number'.

4. Please be sure to legibly write your ‘Service Order Number’ on the outside of the box containing your injectors and mail them to the following address:

Injector Dynamics
Attn: Injector Service
7256 S. 89th Place Suite 111
Mesa, AZ 85212

note: packages ship via United States Postal Service (USPS) cannot be accepted at this time. Please use UPS / FedEx / DHL

***In order to avoid any delays in the Cleaning & Inspection process, you will need to legibly write the ‘Service Order Number’ on the outside of the box***

COSTS AND PAYMENT FOR THE CLEANING & INSPECTION SERVICE:

Standard service : 5-7 business day turn-around time - $25 per injector

Expedited service : 3 business day turn-around time - additional $40 per set

-Plus return shipping:

-UPS Ground Service: $13.00

-UPS 3 Day : $19.00

-UPS 2 Day : $35.00

-UPS Overnight: $50.00

*shipping costs shown above are for the Continental United States. International Shipping rates will vary.

**Payment for the Cleaning & Inspection Service, return shipping, and any matched-replacements will be collected (via telephone or PayPal) after the service has been completed, flow-test results have been received, and subsequently discussed with you.

HOW LONG IT TAKES:

Once received at the Injector Dynamics facility in Arizona, it will take approximately 5-7 business days to complete the cleaning and inspection service.

note: Expedited service is available for an additional $40 per set. With expedited service, your injectors will be cleaned and inspected within 3 business days. If expedited service is needed, please specify on the form when initiating your order.

EFFECTIVENESS:

In fuel systems where proper filtration has not been implemented, or proper fuel system maintenance has not been performed…we cannot guarantee the success of the cleaning service. If particles remain lodged in the valve of the injector, they cannot always be freed up and flow can be inhibited. We will report our findings and present options for replacement on a case-by-case basis.

Please read this article on fuel system filtration

WARRANTY INFO:

The warranty period is 1 year from the date of original purchase, and covers manufacturer defects. In order to have the expected longevity with any aftermarket injector, the customer must use the proper type of fuel and filtration in the fuel system. Failure to do so will decrease longevity, reliability, and fuel flow. Instances where the customer has failed to take the proper measures or ignored warnings about fuel types and maintenance will not be covered under warranty.